This course is offered by EdTec Institute Australia, an approved Registered Training Organisation (RTO 46520), authorised to deliver accredited training programs. This page shows the Systems Analysis specialisation packaging under ICT50220.

Diploma of Information Technology (Systems Analysis)
Faculty of Information Technology

Diploma of Information Technology (Systems Analysis)

Provide industry-relevant technical and managerial ICT skills across these specialisation or higher education. Graduates will be prepared for various roles in these specialisations.

Course Overview

This qualification reflects the role of individuals in a variety of information and communications technology (ICT) roles who have established specialised skills in a technical ICT function.

Individuals in these roles carry out moderately complex tasks in a specialist field, working independently, as part of a team or leading a deliverable with others. They may apply their skills across a wide range of industries, business functions and departments, or as a business owner (sole trader/contractor).

The Diploma of Information Technology (System Analysis) ICT50220 delivered 100% online by EdTec Institute equips students with advanced technical skills in cloud architecture, cyber security, database and data management and systems analysis.

Provide industry-relevant technical and managerial ICT skills across these specialisation or higher education. Graduates will be prepared for various roles in these specialisations.

Skill required for ICT roles may include, but are not restricted to:

systems analysis: modelling and testing data objects, data processes and preferred ICT system solutions

schedule

Duration

18 Months

Approximate duration

distance

Delivery

100% Online

Weekly live lecture plus self-paced LMS

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Total Units

20 Units

6 Core + 14 Elective

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Requirements

18+, Yr 12

IELTS 5.5 or equivalent, or satisfactory LLN assessment

Course StructureTotal: 20 Units

Core Units (6)

Originate and develop concepts
Core
BSBCRT512

Originate and develop concepts

This unit describes the skills and knowledge required to originate and develop concepts for products, programs, processe...

Promote Workplace cyber security awareness and best practices
Core
BSBXCS402

Promote Workplace cyber security awareness and best practices

This unit describes the skills and knowledge required to promote cyber security in a work area. It applies to those work...

Lead and facilitate a team
Core
BSBXTW401

Lead and facilitate a team

This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within an...

ICT needs with strategic direction of the organisation
Core
ICTICT517

ICT needs with strategic direction of the organisation

This unit describes the skills and knowledge required to ensure information and communications technology (ICT) products...

Apply IP, ethics and privacy in ICT environments
Core
ICTICT532

Apply IP, ethics and privacy in ICT environments

This unit describes the skills and knowledge required to maintain professional and ethical conduct, as well as to ensure...

Manage client ICT problems
Core
ICTSAS527

Manage client ICT problems

This unit describes the skills and knowledge required to liaise and support clients to manage and resolve problems in an...

Elective Units (14)

Develop critical thinking in others
Elective
BSBCRT511

Develop critical thinking in others

This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within ...

Manage business resources
Elective
BSBOPS501

Manage business resources

This unit describes the skills and knowledge required to manage resources according to planned business strategies. It i...

Develop workplace policies and procedures for sustainability
Elective
BSBSUS511

Develop workplace policies and procedures for sustainability

This unit describes the skills and knowledge required to develop and implement workplace sustainability policies and to ...

Lead communication in the workplace
Elective
BSBXCM501

Lead communication in the workplace

This unit describes the skills and knowledge required to lead communication in the workplace within any industry. It has...

Model preferred system solutions
Elective
ICTNWK548

Model preferred system solutions

This unit describes the skills and knowledge required to fit a physical model into the design phase of the systems devel...

Model data objects
Elective
ICTSAD501

Model data objects

This unit describes the skills and knowledge required to understand business operations, identify entities and data, dia...

Model data processes
Elective
ICTSAD502

Model data processes

Detailed description for this unit is included in the full program overview.

Update ICT system operational procedures
Elective
ICTSAS506

Update ICT system operational procedures

This unit describes the skills and knowledge required to assess, update and document the operational procedures required...

Develop detailed test plans
Elective
ICTSAS520

Develop detailed test plans

Detailed description for this unit is included in the full program overview.

Implement secure encryption technologies
Elective
ICTNWK537

Implement secure encryption technologies

This unit describes the skills and knowledge required to select, implement and monitor secure file encryption technologi...

Identify and resolve network problems
Elective
ICTNWK556

Identify and resolve network problems

This unit describes the skills and knowledge required to troubleshoot local area network (LAN), wide area network (WAN) ...

Manage data persistence using NoSQL data stores
Elective
ICTPRG554

Manage data persistence using NoSQL data stores

This unit describes the skills and knowledge required to implement a data store and manage data persistence using non st...

Apply intermediate object-oriented language skills
Elective
ICTPRG549

Apply intermediate object-oriented language skills

This unit describes the skills and knowledge required to undertake intermediate level programming tasks using an object-...

Apply advanced programming skills in another language
Elective
ICTPRG547

Apply advanced programming skills in another language

This unit describes the skills and knowledge required to undertake advanced level programming tasks using another progra...

Intake datesCourse intakes

Course start and end dates for annual intakes. All delivery is 100% online.

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Unit timetableBy unit

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Delivery Method

Delivered 100% online. Students attend one live weekend lecture/tutorial each week (live or recording), with all other learning self-paced on our LMS.

check_circleScheduled online student contact hours of 24 hours per week.
check_circleAccess to comprehensive online learning materials and resources.

Assessment Process

Competency-based assessment ensuring practical skill mastery. Processes may include:

Written AssessmentProject WorkAssignments

Course Learning Outcomes

  • CLO1

    Technical ICT practice: Apply specialised technical skills across cloud, security, data, networking or systems analysis contexts.

  • CLO2

    Problem solving: Diagnose ICT issues and implement solutions aligned to organisational requirements.

  • CLO3

    Security and compliance: Apply cyber security awareness, IP, ethics and privacy in ICT environments.

  • CLO4

    Team leadership: Lead and facilitate teams to deliver ICT outcomes in workplace settings.

  • CLO5

    Strategic alignment: Connect ICT needs with the strategic direction of the organisation.

  • CLO6

    Client support: Manage client ICT problems with professional communication and service standards.

Career Outcomes

ICT graduates move into a wide range of technical and hybrid roles. The diploma develops foundational skills referenced in Australian job advertisements for support specialists, junior developers, systems analysts, and network technicians. Actual roles available to you will depend on prior experience, portfolio work, and regional demand. Combining your qualification with home lab practice, GitHub samples, or workplace projects strengthens credibility in technical interviews and performance reviews.

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IT Support Specialist

Resolve client and internal technical issues, document solutions, and maintain service standards in help desk or service desk environments.

analytics

Junior Systems Analyst

Analyse user requirements, map workflows, and support system improvements aligned with organisational strategy.

code

Front-End / Application Developer

Build user interfaces and application components using structured programming and design practices introduced in development units.

lan

Network Support Officer

Monitor network performance, troubleshoot connectivity issues, and contribute to secure infrastructure operations.

database

Database Support Officer

Assist with database design, data warehousing tasks, and data persistence activities under senior technical leadership.

security

Cyber Security Aware IT Professional

Promote cyber security best practices, support encryption and access controls, and apply ethical ICT behaviours in the workplace.

Skills You'll Learn

The ICT50220 qualification develops technical and professional skills across the IT lifecycle — from aligning technology with business strategy to building software and maintaining secure networks. You will practise documenting decisions, communicating with non-technical stakeholders, and applying ethical judgement — capabilities that distinguish dependable IT professionals from those who only execute isolated tasks without context.

strategy

Strategic ICT alignment

Match ICT needs with organisational direction and communicate technology recommendations to stakeholders.

shield

Cyber security awareness

Promote workplace cyber security practices and apply ethical, privacy, and IP considerations in ICT environments.

hub

Networking fundamentals

Model network solutions, troubleshoot wide area network issues, and implement encryption technologies.

terminal

Programming and application design

Apply object-oriented design, build user interfaces, and work with modern application frameworks.

storage

Database and data management

Design databases, support data warehousing activities, and manage persistence using contemporary data stores.

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Client problem management

Manage client problems systematically using service management approaches valued in support teams.

groups

Team leadership in ICT

Lead and facilitate technical teams, coordinate tasks, and communicate across technical and non-technical audiences.

settings

Systems and operational procedures

Update ICT operational procedures and maintain documentation that supports reliable service delivery.

Entry Requirements

Applicants must meet standard vocational education requirements and have suitable technology access for online study, coding activities, and virtual labs.

  • check_circleBe at least 18 years of age at enrolment.
  • check_circleHave completed Australian Year 12 or equivalent, or hold a Certificate IV or higher qualification.
  • check_circleMeet English language requirements via IELTS 5.5 (or equivalent) OR satisfactory EdTec LLN assessment.
  • check_circleHave access to a computer capable of running development and networking tools, stable internet, webcam, and microphone.
  • check_circleComplete enrolment documentation and identity verification as requested by admissions.

Students without prior coding experience are welcome. Introductory activities and trainer support help you build confidence across programming units. Contact us if you are unsure about technology readiness.

Study Pathways

Choose the learning pathway that matches your current experience — from single units to the full diploma and future specialisation.

Complete diploma pathway

Study twenty units over approximately eighteen months with structured intakes, live lectures, and cumulative technical skill development.

Unit-by-unit progression

Enrol in individual units, receive Statements of Attainment, and stack credit toward ICT50220 with intakes every three weeks.

Specialisation through experience

Use the broad diploma foundation to move into networking, development, or data-focused roles, then pursue vendor or vendor-neutral certifications with employers.

Higher education progression

Graduates may articulate into advanced diplomas or bachelor-level ICT programs with receiving institutions (subject to their credit policies).

Industry Demand

Australia’s technology workforce continues to expand as organisations digitise operations, strengthen cyber resilience, and invest in data-enabled decision making. Diploma-level ICT qualifications demonstrate applied capability to employers reviewing candidates for support and junior technical roles.

Jobs and Skills Australia and industry surveys consistently report demand for ICT support technicians, programmers, and systems administrators. While senior roles often require years of experience, diploma graduates target entry and intermediate positions where documented training reduces onboarding risk for employers.

Cyber security awareness is now expected across IT teams, not only dedicated security units. Units in this diploma address privacy, ethics, encryption, and workplace cyber practices aligned with Australian business expectations.

Cloud adoption, remote work, and software-driven services increase the need for staff who understand networking fundamentals, databases, and application development basics. The ICT50220 breadth helps you participate credibly in cross-functional technology conversations early in your career.

Government and regulated industries continue to invest in cyber-aware IT staff who can follow policy, document changes, and support audits. Units addressing privacy, ethics, and secure encryption align with these expectations and complement vendor-specific certifications you may pursue later.

Start-ups and mid-sized businesses often hire multi-skilled technologists who can support users, maintain networks, and contribute to software backlogs. Diploma breadth prepares you for generalist roles where versatility matters more than narrow tool expertise alone.

Broad IT foundation

Networking, development, databases, cyber, and systems units.

Online delivery

Live weekend sessions with recorded replays and LMS practical tasks.

Rolling intakes

Start individual units roughly every three weeks.

RTO 46520

Nationally recognised training from EdTec Institute Australia.

Who Should Study the Diploma of Information Technology

School leavers with strong logic and problem-solving ability use ICT50220 to enter technical careers with a recognised credential rather than informal tutorials alone. The structured unit sequence introduces professional practices — documentation, ethics, client communication, and team facilitation — that self-guided learning often skips.

Career changers from logistics, defence, healthcare administration, or customer service frequently transition into IT support or junior analyst roles after building foundational skills. The diploma provides vocabulary and evidence to discuss technology confidently in interviews.

Existing IT workers without formal qualifications benefit from closing gaps across networking, databases, and development so they can pursue promotions or specialisation. Unit-by-unit enrolment lets you target weak areas first while continuing full-time employment.

Building Practical Skills in an Online ICT Program

Technical units include practical activities completed in your own environment: configuring concepts introduced in learning materials, interpreting network scenarios, developing code samples, and documenting solutions as you would for supervisors or clients. Trainers assess whether you meet competency standards, not whether you memorise theory alone.

Cyber security and ethics units emphasise behaviours Australian employers expect — reporting incidents, respecting privacy, and applying intellectual property rules. These skills differentiate diploma graduates from hobbyists who know tools but lack workplace governance awareness.

Programming units progress from design principles to implementation tasks. If you are new to coding, allocate consistent weekly practice time and use Edbot for revision questions. Students who engage steadily typically build confidence before advanced object-oriented and framework topics.

Because ICT changes quickly, our focus is durable fundamentals: troubleshooting methodology, data modelling, secure network thinking, and structured problem solving. Tools and vendors evolve, but these foundations support ongoing learning after graduation.

Australian IT Labour Market Context

Employers advertise ICT support, junior developer, and systems roles across public and private sectors. Diploma-level credentials help hiring managers quickly identify candidates with verified training rather than unverified self-taught claims. Pair your qualification with personal projects or workplace examples to strengthen applications.

Regional and metropolitan markets differ in role availability, but remote support and distributed teams increase opportunities for online graduates outside capital cities. Highlight communication skills and reliability — attributes strongly valued alongside technical knowledge.

Salary outcomes vary by role, experience, and organisation size. Use the diploma to access entry points, then specialise through certifications, workplace projects, or further study. Senior architecture and engineering roles typically require years of experience beyond diploma level.

If you plan to migrate or work in Australia on a visa, confirm study and work rights independently. EdTec provides education services; immigration advice requires a registered migration agent.

Fees, Enrolment, and Study Load Planning

The indicative $12,000 AUD total applies to the full twenty-unit qualification; studying one unit at a time spreads investment across your timeline. Your Letter of Offer confirms payable amounts, due dates, and any conditions before you commit financially.

Entry screening ensures you have suitable English proficiency and educational background for diploma-level study. If you are uncertain about readiness for programming units, begin with networking or systems units that build confidence before advanced development topics.

Maintain regular backups of assessment files and follow academic integrity rules for all submissions. Collaboration policies are explained in orientation materials so you understand acceptable peer support versus inappropriate sharing of assessment answers.

Working more than twenty hours per week while studying full-time equivalent loads can affect completion times. Advisors can help you design a realistic unit sequence across eighteen to twenty-four months if you need a lighter pace.

Before enrolling, explore student support, refunds, and complaints policies on our website. Informed students experience fewer surprises and can focus on building technical capability from the first week of study.

Understanding Core and Elective Units in ICT50220

Core units ensure every graduate can align technology recommendations with business strategy, facilitate teams, manage client problems ethically, and apply cyber security awareness in daily tasks. These competencies are transferable across employers and underpin your professional credibility.

Elective units let you strengthen technical depth in networking, programming, databases, and systems operations. Your elective mix can reflect career direction — for example, more programming units if you aim for developer roles, or more networking units if you target infrastructure support.

Unit sequencing is flexible within packaging rules. Advisors can suggest starting with units that match your current experience so you build momentum before tackling more advanced development or data topics.

Each completed unit contributes to your transcript and may be recognised if you later continue with EdTec or another provider. Keep records of competencies achieved in case you pause study and return months later.

Frequently Asked Questions

20 answers about the . For personalised advice, contact our team.

Testimonials

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The networking and cyber units helped me move from retail IT sales into a support role. Recorded lectures meant I could study after shifts.

Daniel K.

IT support graduate, Sydney

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I enrolled unit-by-unit while caring for family. Three-week intakes kept momentum without overwhelming me. Trainers understood I was new to programming.

Hana W.

Developing developer, Canberra

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Database and systems units gave me vocabulary to collaborate with senior engineers. The diploma filled gaps my self-taught skills missed.

Chris P.

Systems analyst pathway, Melbourne

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Cyber security awareness training was valuable immediately — our workplace started basic hygiene campaigns after I shared unit resources.

Sofia M.

Service desk professional, Brisbane

Testimonials reflect individual student experiences. Outcomes vary by background, effort, and labour market conditions.

Why Study With ETIA

EdTec Institute Australia combines nationally recognised vocational training with online flexibility designed for technology learners who need depth, support, and clear enrolment practices.

verified

RTO 46520 credentials

Employers recognise AQF-aligned qualifications issued under Australian regulatory standards.

schedule

Live and self-paced blend

Weekend live sessions plus LMS practical work suit employed IT learners across time zones.

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Flexible unit enrolment

Rolling intakes approximately every three weeks help you start without long waiting periods.

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Broad ICT coverage

Develop skills across networking, development, databases, cyber, and systems — not a single narrow tool.

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Trainer feedback

Competency-based assessment with human review prepares you for workplace evidence expectations.

policy

Transparent student policies

Review support, refunds, and academic policies on our website before you enrol.

Start your information technology pathway

Talk to our team about ICT50220 intakes, fees, entry requirements, and whether to begin with networking, programming, or support-focused units based on your career goals.

Note: EdTec does not guarantee an employment outcome or licence at the completion of this qualification.

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