Student Services
Student Support Services
At EdTec Institute Australia, student success is at the heart of everything we do. We provide accessible, high-quality support to all learners so you can achieve your academic goals and maintain your wellbeing throughout your learning journey.
Academic Support
We recognise that every student's learning needs are unique. Our academic support model provides trainer feedback, structured guidance, and 24/7 AI study support via Edbot.
Academic Support Model
Practical support focused on assessments, trainer guidance, and access to learning tools you can use at your own pace.
- Trainer feedback on submitted assessments
- AI study assistant (Edbot) available 24/7
- Human academic support during business hours
Group Workshops
Collaborative learning sessions where you can interact with peers and learn from shared experiences.
- Peer-to-peer learning opportunities
- Interactive study groups and discussions
- Collaborative problem-solving sessions
How to Access Academic Support
Email Support
contact@edtec.edu.au
Available Hours
9am to 5pm Adelaide time (business days)