Privacy Policy
EdTec Institute Australia is committed to protecting your privacy and personal information. This policy explains how we collect, use, and protect your data.
Introduction
EdTec Institute Australia (ABN: 77 651 584 879) is committed to protecting the privacy and personal information of all students, staff, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using our services, you consent to the collection and use of your personal information as described in this policy.
Information We Collect
Personal Information
- Name, date of birth, and contact details
- Email address and phone number
- Address and postal information
- Identification documents and numbers
- Academic qualifications and transcripts
- Payment and financial information
Technical Information
- IP address and device information
- Browser type and version
- Website usage and navigation data
- Login credentials and session data
- Cookies and tracking technologies
- Learning platform activity data
How We Use Your Information
Educational Purposes
- Course enrollment and administration
- Assessment and grading processes
- Academic progress tracking
- Certificate and qualification issuance
- Student support services
Administrative Purposes
- Communication and correspondence
- Payment processing and billing
- Compliance and regulatory reporting
- Quality assurance and improvement
- Security and fraud prevention
Information Sharing and Disclosure
We may share your information with:
- Government agencies and regulators
- Third-party service providers
- Educational partners and institutions
- Legal and professional advisors
- Emergency services (if required)
- Employers (with your consent)
- Credit reporting agencies
- Other parties (with your consent)
Important Note
We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
Data Security and Protection
Security Measures
- Encryption of sensitive data
- Secure servers and databases
- Access controls and authentication
- Regular security audits and updates
- Staff training on data protection
Data Retention
- Student records: 7 years after completion
- Financial records: 7 years after payment
- Website data: 2 years after last activity
- Marketing data: Until consent withdrawn
- Legal requirements: As required by law
Your Privacy Rights
Access and Correction
- Request access to your personal information
- Request correction of inaccurate information
- Receive copies of your records
- Update your contact preferences
Control and Consent
- Withdraw consent for marketing communications
- Request deletion of your information
- Object to certain processing activities
- File a complaint with privacy authorities
Cookies and Tracking Technologies
Types of Cookies We Use
- Essential cookies (required for functionality)
- Performance cookies (analytics and optimization)
- Functional cookies (user preferences)
- Marketing cookies (advertising and targeting)
- Session cookies (temporary data)
- Persistent cookies (long-term data)
Cookie Management
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
For more information about cookies and how to manage them, visit your browser's help section or visit www.allaboutcookies.org.
Contact Information
Privacy Officer
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer:
contact@edteconline.com.au
Phone
+61 470233998
Response Time
Within 30 days
External Complaints
If you are not satisfied with our response to your privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by phone at 1300 363 992.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by email.
Last updated: December 2024