Policy 01
Privacy Policy
We explain what personal information we collect, how we use and store it, and how you can request access or correction.
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Policies
Policies and Procedures
This page includes student-facing policies and summaries. Internal quality-management policies are maintained in the internal QMS and are not published on the public website.
Policy 02
Student Rights and Responsibilities
This policy outlines your rights as a student, your responsibilities, available support services, and how grievances and appeals are handled.
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Policy 03
Enrolment Process Policy
This explains the application and enrolment steps, suitability checks, and the written offer and fee information you receive before acceptance.
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Policy 04
Refund Policy
This policy sets out refund eligibility, non-refundable components, request requirements, and processing timeframes.
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Policy 05
Complaints, Grievances and Appeals Policy
This explains how to lodge complaints and appeals, expected response timeframes, and options for internal and external review.
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Policy 06
Recognition of Prior Learning and Credit Transfer Policy
This covers how prior study, work and life experience can be recognised through credit transfer and RPL.
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Policy 07
Monitoring Academic Progress Policy
This policy explains how progress is monitored, when support plans are used, and what happens if progress falls below requirements.
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Policy 08
Plagiarism and Academic Integrity Policy
This outlines expectations for academic honesty, what counts as misconduct, and how breaches are managed.
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Policy 09
Student Support Policy
This policy describes available academic and wellbeing support, reasonable adjustments, referrals, and how to access support services.
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